FAQ

CHARLIE'S AUTO GLASS, POMPANO BEACH

Here are some of the most common questions asked by our customers. We hope that they can answer some of yours. If you have any additional ones please feel free to contact our office. We will be more than happy to assit you, that is what we are here for.

Can windshield chips be fixed instead of replaced?

In some cases yes, if the damage is not to bad then it can be fixed. Plus most insurances cover chip repairs at 100%
Should I bring in my car if there is a crack or chip on my windshield?

YES! Cracks and chips can turn into a full windshield replacement instead of a repair if ignored. Plus most importantly they can be a safety issue.
Do you guys have a mobile service?

Yes! We can dispatch a mobile unit to go where you are to address any glass or windshield issues you may have.
Do I have contact the car's insurance company in case of glass or windshield damage?

NO. We handle all of that for you. We deal with insurance companies on a daily basis so mostlylikely we've dealt with yours before.
How long will my auto glass repair or replacement take?

In most cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we do recommend that you do not drive the vehicle for at least one (1) hour after service is completed.
Will any part of my vehicle be harmed during the auto glass repair or replacement process?

No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.
Will you vacuum my vehicle after service?

Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.
My rear view mirror is attached to my windshield. Will the technician attach it to the new windshield?

Absolutely! Our auto glass technicians will remove your rear view mirror and attach it to your new windshield.
Will filing an auto glass claim count towards my insurance policy?

In most cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific auto glass coverage.